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What sets us apart is not only our close relationship with the people in our aid projects, but also our personal connection to our donors. That is why we are always happy to listen to your concerns.

Frequent requests

Simple solution.

To make things as easy as possible for you: You can find a way to resolve the most common issues right here. Is your issue listed?

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We look forward to receiving your opinions and suggestions so that we can continuously improve—you can also submit them anonymously.

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Change of address

An email will open automatically (on a computer, please select the Mail app). In the email, you can add your new address, other household members, or your email address directly online.

Donation receipt

An email will open automatically (on a computer, please select the Mail app). If you suddenly can't find your donation receipt while filling out your tax return or in any other situation, you can order it here.

Address blocking

An email will open automatically (on a computer, please select the Mail app). Your personal or financial situation may have changed. We understand that. You can opt out here with just a few clicks.

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Concern or complaint

Here you can submit a concern or complaint to us, which we will address as quickly as possible.

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Donation account

Thank you for donating to provide possibilities with us.

QR code for donations via bank transfers
Bank donations

Ena (Switzerland)
Josefstrasse 34, 8005 Zurich

Bank: PostFinance AG
IBAN: CH49 0900 0000 8004 3143 0
BIC: POFICHBEXXX

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Location of ena in Zurich.
ena, Josefstrasse 34, 8005 Zurich

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Newsletter

News from the world of ena.

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