Contact us
Not only should we be at eye level and close to those involved in our aid projects, but also to our donors. That is why we always have an open ear for your concerns.
Frequent requests
Simple solution.
To make it as convenient as possible for you: some common issues can be resolved very easily - independently and online.
Change of address
Fill out the form and you're done: Update your address, add people to your household, or provide your email address easily online.
Fill out the form and you're done: Update your address, add people to your household, or provide your email address easily online.
Donation receipt
If you can’t find your donation receipt while filling out your tax return or in any other situation, you can request it here.
If you can’t find your donation receipt while filling out your tax return or in any other situation, you can request it here.
Change in communication
Would you like to receive more or less information from ena? Let us know your preferences so that you receive exactly the information that suits you.
Would you like to receive more or less information from ena? Let us know your preferences so that you receive exactly the information that suits you.
Cancellation of acknowledgements
Don’t want to receive a "thank you" note for every donation? Let us know with just a few clicks. Want to receive them again? That’s just as easy.
Don’t want to receive a "thank you" note for every donation? Let us know with just a few clicks. Want to receive them again? That’s just as easy.
Address blocking
Your life or donation situation may have changed, and we understand that. With just a few clicks, you can block your address here.
Your life or donation situation may have changed, and we understand that. With just a few clicks, you can block your address here.
Newsletter subscription
Would you like to stay up to date on the hopeful developments in the world of ena? The newsletter is the best way to do so.
Would you like to stay up to date on the hopeful developments in the world of ena? The newsletter is the best way to do so.
Unsubscribe newsletter
We're sorry to hear that you no longer wish to subscribe to the ena newsletter.
We're sorry to hear that you no longer wish to subscribe to the ena newsletter.
Concern or complaint
Here you can submit a concern or complaint to us, which we will address as quickly as possible.
Here you can submit a concern or complaint to us, which we will address as quickly as possible.
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Donation account
Thank you for donating to provide possibilities with us.
Bank donations
Ena (Switzerland)
Josefstrasse 34, 8005 Zurich
Bank: PostFinance AG
IBAN: CH49 0900 0000 8004 3143 0
BIC: POFICHBEXXX
