Contact us
Uns zeichnet nicht nur die Nähe zu den Menschen in unseren Hilfsprojekten aus, sondern ebenso die persönliche Verbindung zu unseren Spenderinnen und Spendern. Deshalb haben wir jederzeit ein offenes Ohr für Ihr Anliegen.
Frequent requests
Simple solution.
Damit es für Sie möglichst einfach ist: Viele Anliegen können Sie hier schnell und unkompliziert selbst online erledigen.
survey
We look forward to receiving your opinions and suggestions so that we can continuously improve—you can also submit them anonymously.
Change of address
Fill out the form and you're done: Update your address, add people to your household, or provide your email address easily online.
Donation receipt
If you can’t find your donation receipt while filling out your tax return or in any other situation, you can request it here.
Change in communication
Would you like to receive more or less information from ena? Let us know your preferences so that you receive exactly the information that suits you.
Cancellation of acknowledgements
Don’t want to receive a "thank you" note for every donation? Let us know with just a few clicks. Want to receive them again? That’s just as easy.
Address blocking
Your life or donation situation may have changed, and we understand that. With just a few clicks, you can block your address here.
Newsletter subscription
Would you like to stay up to date on the hopeful developments in the world of ena? The newsletter is the best way to do so.
Unsubscribe newsletter
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Concern or complaint
Here you can submit a concern or complaint to us, which we will address as quickly as possible.
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Donation account
Thank you for donating to provide possibilities with us.
Bank donations
Ena (Switzerland)
Josefstrasse 34, 8005 Zurich
Bank: PostFinance AG
IBAN: CH49 0900 0000 8004 3143 0
BIC: POFICHBEXXX
