Contact us
Not only should we be at eye level and close to those involved in our aid projects, but also to our donors. That is why we always have an open ear for your concerns.
Frequent requests
Simple solution.
To make it as convenient as possible for you: some common issues can be resolved very easily - independently and online.
Change of address
Fill in the form and you're done: change your address, add people to your household or add your e-mail address conveniently online.
Fill in the form and you're done: change your address, add people to your household or add your e-mail address conveniently online.
Donation receipt
If you suddenly can't find your donation receipt when completing your tax return or in any other situation, you can order it here.
If you suddenly can't find your donation receipt when completing your tax return or in any other situation, you can order it here.
Change in communication
Would you like to receive more or less information from ena? Let us know what you want so that we can send you exactly the information you need.
Would you like to receive more or less information from ena? Let us know what you want so that we can send you exactly the information you need.
Cancellation of acknowledgements
You no longer want to be thanked for every donation? Then let us know with just a few clicks. Do you want thanks again? That's easy too.
You no longer want to be thanked for every donation? Then let us know with just a few clicks. Do you want thanks again? That's easy too.
Blocking the address
Your life or donation situation may have changed. We understand that. You can block your address here in just a few clicks.
Your life or donation situation may have changed. We understand that. You can block your address here in just a few clicks.
Subscribe to the newsletter
Would you like to keep up to date with what's happening in the world of ena? The newsletter is the best way to do this.
Would you like to keep up to date with what's happening in the world of ena? The newsletter is the best way to do this.
Unsubscribe newsletter
We regret that you no longer wish to subscribe to the ena newsletter.
We regret that you no longer wish to subscribe to the ena newsletter.
Complaint
You can send us a complaint here and we will deal with it as quickly as possible.
You can send us a complaint here and we will deal with it as quickly as possible.
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Donation account
Thank you for donating opportunities with us.
Bank donations
Ena (Switzerland)
Josefstrasse 34, 8005 Zurich
Bank: PostFinance AG
IBAN: CH49 0900 0000 8004 3143 0
BIC: POFICHBEXXX
